Oshi Casino Terms and Conditions

Welcome to Oshi Casino. We are Novatrix SRL, incorporated under the laws of Costa Rica with company registration number 3-102-893958. These terms and conditions govern your use of our online casino services at oshi.io and establish the legal framework for our gaming platform.

Acceptance of Terms

By accessing our Oshi Casino platform, creating an account, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. At Oshi Casino, we require all users to comply with these terms as a condition of service access. If you do not agree with any part of these terms, you must not use our services.

We reserve the right to modify these terms at any time without prior notice. Your continued use of Oshi Casino after any changes constitutes acceptance of the revised terms. We recommend checking these terms regularly for updates.

Eligibility and Account Registration

To register an account at Oshi Casino, you must meet specific eligibility requirements. We only accept players who are at least 18 years old or have reached the legal gambling age in their jurisdiction, whichever is higher. Players from restricted territories as outlined in our jurisdiction policy are not permitted to register.

During the Oshi Casino registration process, you must provide accurate and complete information. We require verification of your identity, age, and address before processing withdrawals. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.

• You must be of legal gambling age in your jurisdiction
• You may only maintain one account per person
• All registration information must be truthful and accurate
• You are responsible for keeping your account credentials secure

Deposits and Withdrawals

At Oshi Casino, we support multiple payment methods including credit cards, e-wallets, bank transfers, and cryptocurrencies. Our minimum deposit varies by currency, starting from 10 EUR, 10 USD, or equivalent amounts in other supported currencies including BTC, ETH, LTC, and various altcoins.

We process withdrawals according to our established timeframes and limits. The minimum withdrawal amount is 20 EUR, 20 USD, or equivalent. At Oshi Casino, we aim to process withdrawal requests within 72 hours of approval, though actual payout timing depends on your chosen method and verification status.

Withdrawal Limits

• Daily limit: 4,000 EUR/USD or equivalent per day
• Weekly limit: 8,000 EUR/USD or equivalent per week
• Monthly limit: 30,000 EUR/USD or equivalent per month
• We reserve the right to pay large winnings in monthly installments

Bonuses and Promotions

Our Oshi Casino welcome bonus package includes up to 4,000 EUR/USD plus 200 free spins across four deposits. We offer various promotional codes and no deposit bonuses to eligible players. All bonuses are subject to wagering requirements and terms specific to each promotion.

At Oshi Casino, we provide reload bonuses, free spins, and VIP rewards through our loyalty program. Bonus terms include expiration dates, game restrictions, and maximum withdrawal limits. We reserve the right to void bonuses and associated winnings if terms are violated.

Bonus Terms

• Welcome bonuses require minimum deposits of 20 EUR or equivalent
• Standard wagering requirement is 40x for deposit bonuses
• Free spins are credited on selected slot games
• Bonus abuse or violation of terms may result in forfeiture

Gaming Rules and Fair Play

We operate Oshi Casino under E-gaming license No. 0000002 issued by Tobique Gaming Commission. Our platform uses certified random number generators to ensure fair gaming outcomes. We prohibit any form of cheating, collusion, or exploitation of software vulnerabilities.

At Oshi Casino, we offer over 13,000 games from leading providers including Pragmatic Play, NetEnt, Microgaming, and Evolution Gaming. All games are subject to maximum daily profit limits and specific rules governing gameplay. We reserve the right to void bets placed in violation of game rules or our terms.

Account Suspension and Closure

We reserve the right to suspend or close accounts for violations of these terms, suspicious activity, or legal compliance requirements. Common reasons include multiple accounts, fraudulent activity, bonus abuse, or providing false information during registration.

You may request account closure at any time by contacting our support team at support@oshi.io. We will process withdrawal of legitimate funds before closing your Oshi Casino account, subject to verification requirements and our standard processing times.

Responsible Gaming

At Oshi Casino, we are committed to promoting responsible gambling practices. We provide tools for setting deposit limits, session time limits, and self-exclusion options. Players experiencing gambling problems can access our responsible gaming resources and external support organizations.

Our Oshi Casino platform includes features to help you maintain control over your gaming activities. We encourage all players to gamble responsibly and seek help if gambling becomes problematic.

Privacy and Data Protection

We collect and process personal data in accordance with our privacy policy and applicable data protection laws. Your information is used for account management, payment processing, fraud prevention, and regulatory compliance. We implement appropriate security measures to protect your data.

Intellectual Property

All content on our Oshi Casino website, including software, graphics, logos, and text, is protected by intellectual property rights. You may not reproduce, distribute, or modify any content without our written permission. Game content is owned by respective software providers and used under license.

Limitation of Liability

At Oshi Casino, we provide our services "as is" without warranties of any kind. We are not liable for technical issues, service interruptions, or losses resulting from circumstances beyond our reasonable control. Our liability is limited to the amount in your account balance at the time of any incident.

Governing Law and Dispute Resolution

These terms are governed by the laws of Costa Rica. Any disputes arising from your use of Oshi Casino services shall be resolved through binding arbitration in accordance with our dispute resolution procedures. You waive the right to participate in class action lawsuits against us.

Contact Information

For questions regarding these terms or any aspect of our Oshi Casino services, please contact our customer support team through live chat available 24/7 on our website or via email at support@oshi.io. Our VIP services can be reached at vip@oshi.io for eligible players.